Receiving Event Payouts

Updated on June 2, 2025

When Can We Receive Pay Outs?

When your account has eligible funds, you can trigger a payout at any time. It is easy to trigger a payout from the home page of the Event Genie website.

Instant Payout vs. Standard Payout

We offer two forms of receiving payouts, Instant Payouts and Standard Payouts. Both are subject to the limitations outlined in subsequent sections.

Standard Payouts

• Funds from ticket sales settle within your account within 2-3 days.

• Standard payouts can be requested anytime for free.

• After being triggered manually, a standard payout will be deposited to your bank account within 1-2 business days.

Instant Payouts

• Some bank accounts do not support instant payouts. A list of eligible accounts can be found here.

• Funds from ticket sales are available for instant payout immediately.

• Instant payouts can be requested anytime, with a 1.5% fee on the payout volume charged.

• You can request Instant Payouts 24/7, including weekends and holidays, and funds typically appear in the associated bank account within 30 minutes

• An account can only complete up to $10,000 in Instant payouts each day.

First Time Event Payout Cadence

• To protect event attendees and platform integrity, for first time event holders we permit payouts at the following time and limits:

  • Prior to the event, up to 20% of gross ticket sales can be paid out upon manual request.

  • Three days after an event has successfully completed, all remaining ticket sales are available for pay out.

Subsequent Event Payout Cadence

• 80% of gross ticket sales are paid out prior to the event on a weekly cadence (Mondays).

• Three days after an event has successfully completed, all remaining ticket sales are available for pay out.